Venner Medical’s service department is based in Germany, providing bio-engineering product support to Venner medical customers globally. Below you will find a number of resources, the process for in and out of warranty repairs along with the service department contact details.
We’re here to help. Quality repair and maintenance service is important to us here at Venner Medical international.
We provide a range of services to support our customers with operating their APATM products. If you have questions about service and support for your APATM product, Contact Venner Medical international.
Please complete the form below for communication with Technical Support. Be sure to complete the form with as much detail as possible so that we may assess your situation and provide assistance. Once your form has been completed and submitted please wait for a Service Request Number and an attached Service Request Form to be issued and emailed to you before sending in your APATM product for repair/maintenance.
Please complete the appropriate part of the services request form based on your requirements:
Venner Medical international wishes to provide fast and efficient access to its product literature online as an alternative to printed documents. Please note: these documents may be revised from time to time, so please refer to this Web page for the most current version.
A list of registered disinfectants can be obtained from the U.S. Environmental Protection Agency (EPA) website: http://www.epa.gov/oppad001/chemregindex.htm.
If you have questions about the APATM or wish to request a paper IFU, Venner Medical international.